http://www.zagproject.com/blog/2009/05/creating-a-new-paradigm-for-business-that-promises-to-solve-some-of-the-big-issues-of-our-time/ A customer experience strategist exposes change occurring at the intersections of design, business, innovation and social behavior Mon, 21 May 2012 02:28:15 +0000 http://wordpress.org/?v=2.7.1 hourly 1